Text AI Solution
Automated Text Query Resolution
AI-powered text query resolution that understands intent and delivers instant responses.
AI-Powered Chatbot
Advanced natural language processing for accurate understanding and resolution of customer text queries.
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Intent recognition
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Contextual response generation
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Continuous learning
Multilingual Support
Support customer inquiries in their preferred language with real-time translation.
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Multiple language support
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Automatic language detection
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Cultural context handling
Smart Escalation
Seamlessly escalate complex text queries to human agents when needed.
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Priority-based escalation
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Context transfer to agents
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Agent assistance support
